360-Degree Feedback Software

360 feedback software that's grounded in data, not opinions.

Stop collecting anonymous comments that confirm what managers already believe. Confirm's 360 feedback software uses Organizational Network Analysis to show what people actually do, then grounds multi-rater feedback in observable evidence. The result: feedback employees trust, that drives real change.

Confirm 360-degree feedback software showing multi-rater insights and ONA-backed collaboration patterns for fair feedback

360-Degree Feedback Software

Traditional 360 feedback is broken, and everyone knows it.

You send out a 360 survey. Employees get anonymous feedback from manager, peers, and reports. But here's the problem: it's all opinion. One peer's perspective is clouded by recent conflict. Another peer barely knows your employee. Your manager's feedback is shaped by a single high-profile project, not the year of consistent work.

The feedback employees get feels unfair because it is. And they're right. A study by CCL found that 50% of 360 feedback is biased. When employees don't trust the feedback process, they tune it out. Change doesn't happen.

The cost is enormous. Gallup found that only 30% of employees see themselves in their feedback. For high performers, especially women and minorities, feedback often masks real issues or over-magnifies isolated moments. They lose faith in the system.

The fix isn't a better survey tool. It's grounding feedback in reality. Confirm's 360 software adds Organizational Network Analysis—objective measurement of who actually collaborates with whom, who influences cross-team decisions, who builds relationships across silos. When 360 feedback is anchored in this evidence, bias dissolves, and employees see themselves accurately.

"[Confirm finds] which workers are vital to the flow of information."

"An effective way of reducing bias and creating an even playing field."

"[Confirm] creates a fairer playing field by expanding leaders' visibility."

360 feedback grounded in collaboration data, not assumptions

Organizational Network Analysis shows who actually influences decisions, mentors others, and drives cross-team impact. Before 360 feedback is collected, every employee already has an evidence profile: how they collaborate, who relies on them, where they add unique value. Raters then provide feedback with this context as an anchor.

Objective collaboration baseline

ONA data from Slack, email, and GitHub creates an unbiased record of who employees actually worked with and how they contributed. Raters see this before completing feedback.

Feedback grounded in evidence

Instead of: 'You're not collaborative enough.' Feedback becomes: 'Your collaboration with finance is strong (shown in project work), but peer visibility outside your team is limited—here's how to expand it.'

Organizational network analysis visualization showing collaboration patterns, influence nodes, and cross-team impact for 360 feedback

Catch bias before it corrupts your feedback

Confirm's bias detection flags the five most common 360 feedback failures: affinity bias (favoring people like yourself), recency bias (over-weighting recent events), halo effect (letting one good thing overshadow everything), horn effect (letting one mistake taint everything), and gender/demographic bias. Each flag comes with ONA data showing objective patterns.

Real-time bias flags

If a male employee gets rated highly on 'technical leadership' while a female employee gets the same feedback marked as 'aggressive,' that pattern triggers a flag. Managers see the comparison and the evidence.

Demographic bias detection

Confirm analyzes feedback patterns across demographics. If feedback for women emphasizes personality/likability while feedback for men emphasizes results/impact, that's flagged and corrected before delivery.

Bias detection dashboard showing flagged feedback patterns and ONA evidence for correcting unfair feedback

Continuous feedback that actually drives development

Annual 360 feedback is too infrequent to matter. Confirm enables continuous feedback collection—employees can request feedback on specific projects, quarters, or milestones. Instead of one-time opinions, you get patterns. Over time, employees and managers see real change, validate growth, and adjust development plans accordingly.

Feedback moments, not just annual events

Employees can request feedback after projects, promotions, role changes. Managers see feedback patterns accumulating over the year, not a single snapshot. This is how behavior change actually happens.

Development plans that evolve

Instead of static development plans, Confirm tracks feedback themes over time. Managers can adjust coaching, assignments, and mentorship based on real progress. Employees see themselves improving.

Continuous feedback dashboard showing feedback trends over time, development progress, and coaching recommendations

Get the 360 Feedback Playbook

Master the art of giving and receiving honest, bias-free feedback that drives growth. Learn how to design 360 feedback cycles that build trust, surface hidden contributors, and accelerate development.

  • How to design a 360 feedback process that employees trust
  • Collecting honest feedback while protecting psychological safety
  • Turning feedback themes into actual development plans
  • Using ONA data to anchor feedback in reality
  • Common mistakes in 360 feedback (and how to avoid them)
  • Real feedback conversations and lessons learned
Download the Playbook →

Free PDF Download · Gated Access · Instant Download

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Playbook
Proven strategies

See Confirm in action

See why forward-thinking enterprises use Confirm to make fairer, faster talent decisions and build high-performing teams.

G2 High Performer Enterprise G2 High Performer G2 Easiest To Do Business With G2 Highest User Adoption Fast Company World Changing Ideas 2023 SHRM partnership badge — Confirm backed by Society for Human Resource Management Brandon Hall Group Excellence in Technology Award 2023 HR Executive Top HR Products 2023 Tech Trailblazers Award Winner 2023