L&D’s metrics can climb while the business falls. The HRBP sits closest to the leader and owns nothing. In this paper, Confirm CEO Adam Thompson makes the case that both roles were built to advise, not to be accountable, and lays out the discipline replacing them: Workforce Enablement, the first HR function with a real scoreboard.
Key takeaways
- Why L&D’s scoreboard can rise while the business slides, and why that’s the whole problem
- Why the HRBP has never had a clean KPI, and what that costs them at the table
- How sales enablement already solved this, with the ramp-time and quota data to prove it
- What Workforce Enablement looks like in practice, region by region, store by store
- The four disciplines of modern HR, and where Workforce Enablement fits alongside Talent Acquisition and HR Operations
Why it’s worth your time
If your team’s proof of value is a completion rate or a training log, this reframes what HR should be measured on instead. Read it before you build your next org chart, not after.
