Gusto runs payroll. Confirm tells you who to keep.
Gusto is great for paying people. But when it comes to knowing who's a flight risk, who's quietly driving results, or who's ready for promotion — you need more than a payroll add-on.
Why Gusto's performance module isn't enough
Gusto built a great payroll and benefits platform. Performance management was added later, and it shows. Companies using Gusto for performance consistently run into the same walls.
Performance is a paid add-on to an already-paid platform
Gusto's performance features require an additional upgrade beyond the base subscription. You're paying for payroll, benefits, and compliance — then paying more for a basic review tool on top. The reviews you get are manager ratings and self-assessments. Nothing else.
No signal from how people actually work
Gusto collects what managers think about employees. Confirm tracks how employees actually operate: who they turn to for answers, how they collaborate, who influences decisions, who's becoming isolated. Behavioral data reveals what opinion-based reviews miss.
Flight risk surfaces after it's too late
By the time a top performer hands in their notice, the behavioral signals were there for months. Changes in collaboration patterns, declining network centrality, reduced communication — Gusto doesn't see any of this. Confirm does.
What makes Confirm different
Confirm is purpose-built for performance intelligence. Not a module. Not an add-on. A dedicated system designed to answer the questions that matter most.
ONA: See the performance layer Gusto can't
Gusto tracks org structure. Confirm tracks org dynamics. Organizational Network Analysis (ONA) reveals who people actually turn to, who drives cross-team results, who's connected versus isolated, and who's quietly critical to operations.
- Identify hidden high-performers before competitors recruit them
- Catch flight risk 3 months before a resignation
- Make promotion decisions on evidence, not politics
- See collaboration gaps before they become retention problems
Layers on top of Gusto
Keep Gusto for payroll, benefits, and compliance. Add Confirm for performance intelligence. We integrate with Gusto to pull employee data and sync org structure automatically.
Real-time signals, not annual opinions
Performance changes daily. Gusto captures snapshots once or twice a year. Confirm shows you continuous behavioral signals so you can act before problems become departures.
AI coaching for every manager
Confirm gives managers personalized, data-backed coaching for each person on their team — based on collaboration patterns, network position, and performance signals. Not a template. Real insight.
Feature comparison
When to choose each platform
Choose Confirm if you need:
- Performance intelligence beyond basic manager ratings
- Flight risk detection before resignations happen
- Data-driven promotion and compensation decisions
- Organizational Network Analysis and collaboration insights
- AI-powered manager coaching based on real data
- High review completion rates (98% is the norm)
Choose Gusto if you need:
- Full-service payroll and tax filings
- Health benefits and 401k administration
- Onboarding and compliance workflows
- Time tracking and PTO management
- Simple HR software for small teams under 50
- Basic performance reviews (available as paid add-on)
Better together: Most growing companies use Gusto for payroll and HR operations, then add Confirm for performance intelligence. Gusto runs the people processes; Confirm reveals who's thriving, who's at risk, and who's ready for more responsibility.
Hear from teams achieving true talent density
"We launched on a Monday, and by Saturday morning we had 98% of performance reviews done. I don't know that I've ever seen that level of completion in that amount of time."
"We reviewed Lattice, Rippling, and Culture Amp. Confirm was the only platform designed to be light-weight, fast, and easy to use."
"You don't realize how much you miss until you have a tool like Confirm."
"With Confirm, reviews were super quick, accurate and easy to edit. Probably saved me 80% of my time typically used in writing reviews."
"Confirm is the first tool that lets me see the behavioral side with holistic evidence. I can quickly get the information to make decisions."
"For the first time in my 10+ years in People/HR, 100% of team members completed their self evaluations."
"Confirm has transformed the way we do performance reviews, and helped us become a more data-driven HR organization."
"Confirm is a VITAL part of how we operate as a company. It helps us keep our team more engaged than they already were."
Up and running in weeks
Confirm connects to Gusto and syncs employee data automatically. No manual CSV imports. No IT project.
Confirm
- White-glove onboarding included
- Gusto integration pre-built
- Change management playbook
- Manager training included
Gusto Performance Add-on
- Requires separate add-on purchase
- Basic review template configuration
- No dedicated implementation support
- Limited customization options
Pricing comparison
Confirm
Based on company size and features
- All ONA and performance features included
- Gusto integration included
- Dedicated success manager
- Manager training sessions
- No per-feature add-ons
Gusto
Plus $6–$12 PEPM — performance reviews are an additional paid add-on
- Simple plan: ~$40/mo + $6/person
- Plus plan: ~$60/mo + $9/person
- Premium plan: custom pricing
- Performance reviews not included in base plans
- Benefits, payroll taxes, filings included
Common questions
Can I use Confirm with Gusto?
Yes. Confirm integrates with Gusto to sync employee and org data automatically. Most customers keep Gusto for payroll and benefits and use Confirm for performance intelligence and talent decisions.
Does Confirm replace Gusto?
No. Gusto handles payroll, benefits, onboarding, and compliance. Confirm handles performance management and talent intelligence. They serve different functions and most companies run both.
How is Confirm different from Gusto's performance add-on?
Gusto's performance module collects manager ratings and self-assessments. Confirm adds Organizational Network Analysis, flight risk prediction, AI-powered manager coaching, and behavioral signals. It's purpose-built for performance — not an afterthought bolted onto a payroll system.
We're a small company. Is Confirm right for us?
Confirm works well from 50 to 5,000 employees. If you're at the stage where talent decisions matter — who to promote, who's at risk of leaving, who's being underutilized — Confirm gives you the data to act confidently.
Hear from teams achieving true talent density
"We launched on a Monday, and by Saturday morning we had 98% of performance reviews done. I don't know that I've ever seen that level of completion in that amount of time."
"We reviewed Lattice, Rippling, and Culture Amp. Confirm was the only platform designed to be light-weight, fast, and easy to use."
"You don't realize how much you miss until you have a tool like Confirm."
"Confirm is the first tool that lets me see the behavioral side with holistic evidence. I can quickly get the information to make decisions."
Keep Gusto. Upgrade your performance intelligence.
Gusto handles payroll. Confirm handles the harder question: who's driving results, who's at risk, and who's ready for more.