Paychex runs compliance. Confirm answers who's actually performing.
Paychex is built for payroll, tax compliance, and HR administration. When you need to know who's at flight risk, who drives results, and who's ready for more — you need a dedicated performance intelligence layer.
The limits of Paychex performance management
Paychex Flex HR modules are built around compliance, payroll, and HR admin. Performance management is available, but users consistently describe it as form-based, siloed from actual work data, and lacking the insight needed for real talent decisions.
Forms-based reviews miss actual performance
Paychex performance tools collect structured forms: ratings, comments, goal status. There's no signal from how people actually collaborate, who they turn to for help, or how their network position is shifting. You're capturing opinions about performance — not evidence of it.
Performance data stays siloed
In Paychex, performance data lives separately from everything else. It doesn't connect to your org network, collaboration patterns, or behavioral signals. You can't answer "who is this person actually influencing?" from a review form.
Annual reviews don't catch problems early enough
By the time a performance issue shows up in a review cycle, the damage is often done. Confirm shows you continuous signals — engagement changes, network shifts, collaboration patterns — so you can act before problems become exits.
What makes Confirm different
Confirm is built exclusively for performance intelligence. It layers on top of Paychex to add the behavioral data layer that form-based reviews can never provide.
ONA: the performance signal Paychex can't capture
Organizational Network Analysis reveals who people turn to, who influences decisions, who connects teams, and who's becoming isolated. This is the data that predicts performance, promotion readiness, and flight risk — none of which shows up in a review form.
- Spot flight risk 3 months before a resignation
- Identify hidden influencers and critical connectors
- Catch disengagement before it becomes turnover
- Make promotion decisions on evidence, not manager favor
Integrates with Paychex Flex
Confirm pulls employee and org data from Paychex Flex automatically. No manual syncing. Keep running payroll and compliance in Paychex while Confirm adds the performance intelligence layer.
Continuous signals between review cycles
Things change between annual reviews. Confirm shows you performance signals continuously — so you know when something's shifting before it shows up in a form or a resignation letter.
AI coaching built for managers
Confirm gives managers personalized coaching for each team member based on real behavioral data — not a generic template. Managers get actionable guidance tied to each person's network position, collaboration patterns, and performance signals.
Feature comparison
When to choose each platform
Choose Confirm if you need:
- Behavioral performance intelligence beyond form-based reviews
- Early flight risk detection and retention intervention
- ONA to reveal hidden influencers and collaboration patterns
- AI coaching that gives managers real, person-specific guidance
- Bias reduction in performance ratings and calibration
- High review completion rates (98% is common)
Choose Paychex if you need:
- Payroll processing and tax filing automation
- Benefits administration and 401k management
- Time and attendance tracking
- HR compliance and reporting
- Workers' comp and insurance management
- Mid-market HRIS with broad HR functionality
Better together: Most companies use Paychex for payroll, compliance, and HR operations — then add Confirm for the performance intelligence layer. Paychex runs the administrative HR function. Confirm answers the talent strategy questions.
Hear from teams achieving true talent density
"We launched on a Monday, and by Saturday morning we had 98% of performance reviews done. I don't know that I've ever seen that level of completion in that amount of time."
"We reviewed Lattice, Rippling, and Culture Amp. Confirm was the only platform designed to be light-weight, fast, and easy to use."
"You don't realize how much you miss until you have a tool like Confirm."
"With Confirm, reviews were super quick, accurate and easy to edit. Probably saved me 80% of my time typically used in writing reviews."
"Confirm is the first tool that lets me see the behavioral side with holistic evidence. I can quickly get the information to make decisions."
"For the first time in my 10+ years in People/HR, 100% of team members completed their self evaluations."
"Confirm has transformed the way we do performance reviews, and helped us become a more data-driven HR organization."
"Confirm is a VITAL part of how we operate as a company. It helps us keep our team more engaged than they already were."
Up and running in weeks
Confirm connects to Paychex Flex and syncs employee data automatically. No IT project required.
Confirm
- White-glove onboarding included
- Paychex integration pre-built
- Change management playbook
- Manager training sessions
Paychex Performance Module
- Module configuration required
- Form template setup
- Basic training resources
- Limited customization
Pricing comparison
Confirm
Based on company size and features
- All ONA and performance features included
- Paychex integration included
- Dedicated success manager
- Manager training included
Paychex
Typically $39–$150+/mo base plus per-employee fees; performance modules vary by plan
- Essentials, Select, Pro, and custom tiers
- Performance features bundled into HR plans
- Add-on modules available at extra cost
- Pricing not publicly listed
Common questions
Can I use Confirm with Paychex?
Yes. Confirm integrates with Paychex Flex to pull employee and org data automatically. Most customers keep Paychex for payroll and compliance and use Confirm for performance intelligence.
Does Confirm replace Paychex?
No. Paychex handles payroll, compliance, benefits, and HR administration. Confirm handles performance intelligence. They serve different functions and most companies run both.
How is Confirm different from Paychex's performance tools?
Paychex provides form-based performance reviews. Confirm adds behavioral intelligence: ONA, flight risk prediction, AI-powered manager coaching, and continuous performance signals. Paychex captures structured opinions. Confirm captures evidence of actual work patterns.
Is Confirm suitable for mid-market companies on Paychex?
Yes. Confirm works well for 50 to 5,000 employees — exactly where Paychex operates. If you've outgrown basic review forms and need real talent intelligence, Confirm layers on top of your existing Paychex setup without friction.
Keep Paychex. Get the performance intelligence layer.
Paychex handles compliance and payroll. Confirm tells you who's driving results, who's at flight risk, and who's ready for more — before it's too late to act.