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By investing in ergonomic suspension upgrades, America’s Service Line achieved a 15% increase... Workforce Insights Bite-sized wins: How Sprouts is leveling up frontline training with gamification Sprouts Farmers Market just gave the HR and Ops world a masterclass in how to turn frontline training into a... Workforce Insights From “me” to “we”: How collaborative leadership drives frontline success A conversation with Noah Curry, People and Operations leaderWhat if the secret to effective operations management wasn’t about controlling every... Workforce Insights 2026 Top workplaces for frontline workers: Celebrating cultures that work Frontline workers are the backbone of our economy—keeping shelves stocked, patients cared for, machines running, and customers happy. In industries... Employee Communication How to build a strong culture in a decentralized workforce Why culture feels different across a decentralized workforce“Culture doesn’t travel evenly.”That’s how Katherine Celli, a seasoned leader in people strategy... Employee Experience From celebration boxes to continuous listening: How NFI is building a culture of inclusion for the frontline At NFI, frontline inclusion isn’t a talking point. It’s a daily practice.Kristie Maciolek Small, VP of Diversity & Inclusion at... Employee Satisfaction Brewing operational excellence: What Starbucks gets right about supporting its frontline Prefer to listen? Access the audio version below. In today’s challenging labor market, where frontline turnover is high and workforce expectations are... Workforce Insights Driving operational excellence in healthcare services and transportation A conversation with Cary Rondon, VP of Operations at Modivcare, offered a refreshingly candid take on what it actually means to lead... Workforce Insights Wegmans puts $6M behind a frontline-first future Wegmans just announced $6 million in college scholarships for 1,500+ employees. Here’s why that matters for every HR and Operations... Employee Engagement Overcoming supply chain disruptions: The impact of operational challenges & the power of listening For global companies like Mattel, supply chain disruptions aren’t hypothetical, they’re an everyday reality. Whether it’s shifting consumer demand, global... Workforce Management Strategies Motivating retail team members to solve operational challenges Frontline agility in retail (2025) The opportunity: Retail leaders at NRF 2025 identified “embracing uncertainty” as a competitive advantage. The... Employee Communication Why real-time frontline feedback is essential to risk management In industries that rely on frontline employees, like retail, manufacturing, and logistics, risk management isn’t just a task for headquarters—it’s... Confirm Workplace safety: tips for OSHA safety compliance Understanding the importance of workplace safety complianceIn today’s operational landscape, workplace safety isn’t just a regulatory requirement—it’s a critical factor... Employee Retention Why traditional annual surveys fail to address frontline employee engagement needs The supply chain industry is facing a significant challenge in retaining frontline workers, many of whom face burnout, lack of... Workforce Management Strategies Key indicators of poor frontline worker productivity What does it take to measure and improve effective operations management? Pinpointing signs of lagging efficiency and implementing improvement measures... 1 2 Next »
