How a global enterprise IT leader keeps compliance courses current 30x faster.

10,000 global customers. 85% of the Forbes Global 50. Compliance training at that scale requires something better than static content.

With decades of innovation, this Enterprise IT company has set the standard in service management, automation, and digital transformation. Operating across a highly regulated industry, keeping employees informed, current, and genuinely prepared isn’t optional. It’s how the business stays ahead.

One compliance team member. A regulatory landscape that doesn’t stand still. Here’s how they stay ahead.

Challenge

For the compliance program manager responsible for this program, keeping training aligned with company policy, culture, and shifting regulation is more than an administrative task. It’s the whole job – and it demands content that can move as fast as the business does.

“Employees don’t just need to complete training – they need to understand what’s relevant to their jobs.”

With regulations shifting and content needing constant attention, the priority was finding a solution that could keep pace. Without the manual overhead.

Solution

This organization has worked with Confirm [formerly Learning Pool] for over a decade. That partnership has been central to modernizing their compliance training – making it faster to update, easier to manage, and more effective for employees.

Stay Current. Regular touchpoints with their Confirm [formerly Learning Pool] Customer Success Manager help monitor training progress, gather employee feedback, and implement improvements. Confirm’s [formerly Learning Pool] updates ensure the organization stays ahead of local and international regulatory requirements.

Customize with Ease. Using Adaptive Authoring, the compliance team can implement updates in less than a day  –  far faster than the industry average of 3–5 weeks. Flex Slides allow seamless customization to reflect company policies and culture.

Engage Employees. Employees consistently praise the courses, with new hires calling them “the best company training” they’ve experienced.

The organization delivers 13 compliance courses on a rolling two-year cycle. Adaptive Authoring enables real-time updates, ensuring policies, links, and guidance remain current. Unlike static video content, Confirm’s [formerly Learning Pool] adaptive courses engage employees with realistic scenarios that reinforce key compliance behaviors.

The results

Efficiency Gains. Adaptive Authoring significantly reduces update times, saving weeks of effort with each course revision.

Scalable Excellence. The organization can easily tailor training to meet regional and global requirements without additional production costs.

Employee Engagement. Employees consistently praise the relevance and interactivity of the courses, reinforcing their understanding and compliance.

One compliance leader summed it up: “Every day is different; I never have a boring day.”

Looking ahead

As this organization continues to navigate the complexities of compliance in a global marketplace, its partnership with Confirm [formerly Learning Pool] ensures it remains agile, effective, and forward-thinking. Adaptive learning, measurable outcomes, and a focus on employee understanding.

The program is built for where compliance is heading, not just where it is.