Question 1

What results do companies typically see with Confirm?

Accepted Answer

Companies using Confirm typically see measurable improvements across key talent metrics: 50-75% reduction in time spent on performance review cycles, 2.5x more top performers identified through ONA data, 4x more underperformers caught early before they become crises, 95%+ review cycle participation rates, and significantly improved retention of high performers. Canada Goose retained 100% of top talent during The Great Resignation, while USANA achieved their highest-ever participation rate at 93%.

Question 2

How long does it take to see ROI with Confirm?

Accepted Answer

Most companies see immediate ROI in their first review cycle with Confirm. The average implementation takes just 1.2 months, and companies report time savings of 50-75% in the first performance cycle. Beyond time savings, companies quickly discover previously unknown top performers through ONA data. Canada Goose found that 30% of their top talent was unknown to leadership before using Confirm. Strategic benefits like improved retention and better talent decisions compound over subsequent quarters.

Question 3

What types of companies use Confirm?

Accepted Answer

Confirm is trusted by innovative companies across industries including global brands like Canada Goose and USANA, tech companies like Foursquare and Nansen, professional services firms like Premier Research and Thoropass, healthcare organizations like USANA Health Sciences, and fast-growing startups like QuotaPath. Companies range from 50 to 5,000+ employees and span technology, healthcare, retail, financial services, professional services, and education sectors.

Question 4

Can I see examples of Confirm in action before purchasing?

Accepted Answer

Yes, you can explore detailed customer stories from companies like Canada Goose, Foursquare, Thoropass, Nansen, Premier Research, USANA, and QuotaPath on the Confirm website. These stories include specific metrics, implementation details, and quotes from CHROs and People leaders. You can also request a personalized demo at confirm.com/request-a-demo to see the platform in action with your specific use cases.

Question 5

What industries does Confirm work best for?

Accepted Answer

Confirm works across all industries but is particularly powerful for knowledge work environments where collaboration and cross-functional impact matter. Top industries include: Technology (where ONA reveals contributions across engineering, product, and go-to-market teams), Healthcare (where compliance and patient outcomes require objective performance data), Professional Services (where client impact and project collaboration are key), Financial Services (where risk management and regulatory requirements demand fair processes), and Retail (where seasonal workforce patterns and distributed teams benefit from automated ONA tracking).

Question 6

Does Confirm work for remote and hybrid teams?

Accepted Answer

Yes, Confirm is purpose-built for remote and hybrid environments. ONA automatically tracks collaboration patterns from Slack, Teams, email, and other digital tools, making remote contributions just as visible as in-office work. This helps prevent proximity bias where managers rate in-office employees higher than remote employees despite similar performance. Companies like Foursquare and Nansen successfully use Confirm across globally distributed teams.

See who's innovating in the new world of work

Customer success stories

How Canada Goose Elevated Performance Management Through Confirm.

Culture Change Starts with Performance

How USANA Went from 70% to 93% Participation with Confirm

How Nansen Uses Confirm to Drive Growth

Thoropass Builds a Culture of Performance with Confirm

QuotaPath improves Talent Reviews with Confirm

See Confirm in action