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Performance Review Templates → Operations → Director

Operations Director Performance Review Template

Built specifically for operations director roles. Covers the competencies that actually matter at this level — not a generic form with your job title swapped in.

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Other seniority levels for Operations:
Individual Contributor Manager VP All Operations templates
Director Track · Operations

Operations Director Performance Review Template

Operational Scale & Infrastructure

Building and maintaining operational infrastructure that can scale with the company.

Exceeds Systems and processes are ahead of company growth curve. Scale issues are prevented, not firefought.
Meets Infrastructure is supporting current scale. Plans for growth are in place.
Below Operations are breaking under growth. Reactive firefighting is the mode. Scale is behind.
Example phrases:
  • "Designed the RevOps infrastructure that scaled from 50 to 200 reps without a major system overhaul."

Cross-Functional Operations Leadership

Owning operations that serve multiple business units. Prioritization and stakeholder management.

Exceeds Multiple business unit leaders cite this director as a key enabler of their team's performance.
Meets Effective at managing competing priorities across business units. Stakeholders are generally satisfied.
Below One function dominates ops resources. Others are underserved. Friction is high.
Example phrases:
  • "Sales, Finance, and CS leaders all gave ops team highest NPS in the quarterly stakeholder survey."

Data & Analytics Ownership

Quality and reliability of operational data infrastructure. Reporting that drives decisions.

Exceeds Data is the single source of truth for key business metrics. Leaders trust the numbers.
Meets Data infrastructure is reliable. Reporting is timely and accurate.
Below Data quality is disputed. Multiple versions of truth exist. Leaders make decisions on gut.
Example phrases:
  • "Rebuilt the data warehouse that eliminated "which number is right" as a standing meeting agenda item."

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More Operations templates

Operations Individual Contributor → Operations Manager → Operations VP → All Operations Templates → All Departments →

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